Privacy Policy

SIMOKO Digital Technology LLC, doing business as SIMOKO Design Studio ("the Studio", "we", "us", or "our"), values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

When you interact with us, we may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number (if provided)
• Company name (if applicable)

Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Website browsing behavior (through cookies and similar technologies)

2. How We Use Your Information

We use the collected information for the following purposes:

• Responding to your inquiries and providing customer service
• Processing and fulfilling service orders
• Sending service-related notifications and updates
• Improving our website and service quality
• Analyzing website traffic and usage patterns
• Complying with legal obligations

3. Third-Party Services

We may use the following third-party services depending on project requirements:

Analytics

• Google Analytics - For website traffic analysis. See Google Privacy Policy
• Meta (Facebook) - For advertising and analytics. See Meta Privacy Policy

Payment Processing

• Stripe - For secure payment processing. See Stripe Privacy Policy
• ECPay (綠界科技) - For payment processing in Taiwan. See ECPay Privacy Policy

Error Monitoring

• Sentry - For error tracking and monitoring. See Sentry Privacy Policy
• LogRocket - For session replay and error tracking. See LogRocket Privacy Policy

Email Services

• Resend - For transactional emails. See Resend Privacy Policy
• SendGrid - For email delivery. See SendGrid Privacy Policy

Hosting & Infrastructure

• Amazon Web Services (AWS) - For cloud infrastructure. See AWS Privacy Policy
• Google Cloud Platform (GCP) - For cloud infrastructure. See GCP Privacy Notice
• Cloudflare - For CDN and security services. See Cloudflare Privacy Policy
• Vercel - For website hosting. See Vercel Privacy Policy
• Railway - For application hosting. See Railway Privacy Policy
• Fly.io - For application hosting. See Fly.io Privacy Policy

4. Cookies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Remember your preferences
• Analyze website usage

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal information, including:

• Using SSL/TLS encryption for sensitive data transmission
• Limiting employee access to personal data
• Regular security measure reviews
• Using PCI DSS compliant payment processing services

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on applicable privacy laws, you may have the following rights:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict data processing
• Request data portability

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: